Elliott's Junk Removal & Demolition
Privacy Policy
This Privacy Policy explains how Elliott's Junk Removal LLC, presented on this website as Elliott's Junk Removal & Demolition, handles information collected through our website, Facebook and Instagram lead forms, chat, texts and calls.
Information we collect
When you request a quote, we collect your name, phone number, optional email address, selected service and project details you provide, which may include a service address. Website quote requests are delivered by email and saved in a server record with the submission time and IP address.
We plan to advertise on Facebook and Instagram using Meta lead forms. When you submit a lead form, we receive the contact and project information you choose to provide through that form. Meta also handles information under its own privacy policy. Our GoHighLevel / LeadConnector chat collects your name, phone number, message and selected communication preferences. We also receive information you provide during calls or text conversations.
How we use information
We use information to respond to inquiries, discuss quotes and requested services, communicate with customers and maintain inquiry and communication records. If you separately opt in, we may send automated messages and make calls through our business messaging phone number about your inquiry or requested services. Future promotional messages and offers require separate marketing consent.
Submitting our website quote form does not enroll you in automated texts or marketing messages. Submitting a Meta lead form or providing a phone number alone does not establish marketing consent. Your communication choices depend on the specific consent you provide.
Mobile information and messaging consent
We do not sell customer information or share it with other businesses for their own marketing or promotional purposes. We do not share mobile phone information or text-messaging opt-in data and consent with third parties or affiliates for their marketing or promotional purposes. Service providers may process information only as needed to support our operations and deliver communications on our behalf; they do not receive permission to use your messaging consent for their own marketing.
Messaging consent is optional and is not a condition of purchase or requesting a quote. Message frequency varies and message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. You can also contact us using the details below. See our SMS and calling terms.
Service providers
We use Hostinger for website hosting and email delivery and GoHighLevel / LeadConnector for chat and messaging. These providers process information needed to deliver those services for us. Meta processes lead-form information on Facebook and Instagram under its own policies and provides the submitted lead information to us. Our separate website quote form does not automatically send your request or enroll you in GoHighLevel messaging.
Website technology
Our website and its service providers receive technical information needed to deliver pages and chat features, such as IP addresses and browser information. The site loads Google Fonts and LeadConnector resources. These requests connect your browser with those providers. Browser settings can limit cookies, although doing so may affect some features. Meta's platforms have their own privacy and advertising controls.
Retention and your choices
We retain inquiry records, customer information, communications and messaging consent records indefinitely and do not have a fixed deletion schedule. Retention and any response to a valid request remain subject to applicable legal requirements.
You can contact us with a request concerning access to, correction of or deletion of information you have provided, or to withdraw communication consent, by calling 646.858.7448 or using our contact form. We may need to verify that a request relates to you before acting on it. We consider requests under applicable requirements; contacting us does not guarantee that all records will be deleted.
Contact and updates
For privacy questions, contact Elliott's Junk Removal LLC at 646.858.7448 or through our contact form. We may update this policy as our practices change. The effective date above identifies the latest version.